Customer description and recovery process:
The customer said his/her Android phone suddenly crashed during use, and then failed to be started up normally when it was restarted. The phone contained a large number of pictures about the customer's past lives and chat records with his/her friends. Thus, he/she was eager to retrieve these precious memories. So, the customer went to the mobile phone repair shop for help, but was told that the shop could only restart the phone by rooting it, but that meant that the data in the mobile phone would be completely erased. With the introduction of a friend, the customer came to the Company for help. The Company’s engineers found that the damage of the memory chip inside the mobile phone made the mobile phone unable to turn on. They dismantled the mobile phone chip, and analyzed and read the data in the mobile phone by the professional mobile phone recovery device. Finally, they restored the data successfully to the new mobile phone of the customer. It was verified by the customer that the data was complete and correct and the recovery was 100% successful.
In case of malfunction of mobile and the need for data recovery, you are advised not to try reading the data again by keeping the computer and mobile on, for this may cause further damage to the storage device and reduce the success rate of data salvation. You are advised to immediately send the storage device to professional data recovery companies for data salvation. Further damage to the storage device may cause the data unable to be salved.