『Harddisk』Scratches on Hard Drive of a Large Listed Technology Company in Hong Kong

Release date:2018-07-02 17:10:48
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Customer description and recovery process:

    The customer said that it normally shut down the computer in the use process, then off work. The next day when the employees started work, they found that the computer could not be turned on. They asked the company's IT maintenance staff to check and found that there was a problem with the hard drive. The company's IT maintainers couldn’t solve this problem. There was a lot of important and private data of the company on the hard drive. After the introduction of a colleague who had previously done data recovery in the company, they knew that the Company is a professional data recovery company and has also dealt with many cases of government authorities and large casinos, so they finally chose our data recovery service. Data recovery engineers of the Company checked the customer's hard drive. It was found that the failure was caused by the weakening and damage of the magnetic head. Because the customer might power up the hard drive for many times and for a long time, the hard drive surface was scratched. As a result, not only the difficulty in recovery was greatly increased, but also some data could not be recovered due to scratches on the disk surface. After replacing the damaged parts in the Company's dust-free room, data recovery engineers of the Company restored the data in the hard drive with our unique magnetic\ head virtual technology, and then repaired the underlying data to extract the data. It was verified by the customer that the important data was successfully recovered.


    In case of malfunction of hard drive and the need for data recovery, you are advised not to try reading the data again by keeping the computer and hard drive on, for this may cause further damage to the storage device and reduce the success rate of data salvation. You are advised to immediately send the storage device to professional data recovery companies for data salvation. Further damage to the storage device may cause the data unable to be salved.