『Harddisk』Macao Government – Magnetic Head Failure

Release date:2018-04-16 09:40:13
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Customer description

    The customer said that the computer could not identify the hard drive, so it needed data salvation. Data was very confidential and important, so the Company signed a confidentiality agreement with the government, and after it sent the hard drive to us, the Company immediately carried out the data salvation.

Harddisk information:


Recovery process:

    Data recovery engineers of the Company checked the hard drive and found that there was a problem with the magnetic head. They immediately carried out the data salvation in the dust-free room by using professional data salvation tools, then successfully exported most of the customer's data, and finally successfully restored most of the materials required by the customer.


    In case of malfunction of hard drive and the need for data recovery, you are advised not to try reading the data again by keeping the computer and hard drive on, for this may cause further damage to the storage device and reduce the success rate of data salvation. You are advised to immediately send the storage device to professional data recovery companies for data salvation. Further damage to the storage device may cause the data unable to be salved.